{
  "name": "MAIIA Hospitality AI Suite",
  "alternateName": ["MAIIA Hospitality AI", "MAIIA Hospitality", "MAIIA Concierge"],
  "formerlyKnownAs": "MAIIA Concierge",
  "type": "SoftwareApplication",
  "category": "Hospitality AI Platform",
  "summary": "Hospitality AI suite combining a Website Sales Agent, MAIIA Concierge Guest App, and AI Control Center for operator-managed hotel knowledge, Automatic GEO, A2A evaluation, and guest conversations. Formerly known as MAIIA Concierge.",
  "url": "https://maiiahospitality.ai",
  "contactEmail": "sales@maiiahospitality.ai",
  "a2a": {
    "agentCard": "https://maiiahospitality.ai/.well-known/agent.json",
    "agentCardAlias": "https://maiiahospitality.ai/.well-known/agent-card.json",
    "endpoint": "https://app.commerce.maiiasuite.com/api/a2a/1",
    "protocol": "JSON-RPC 2.0",
    "credentialsUrl": "https://maiiahospitality.ai/platform/a2a",
    "sessionUrl": "https://app.commerce.maiiasuite.com/api/a2a/1/session",
    "authentication": "Bearer JWT via open discovery session: POST /api/a2a/1/session (no API key), then Authorization: Bearer on RPC. Docs: /platform/a2a."
  },
  "evaluationFramework": {
    "brief": "https://maiiahospitality.ai/llms-full.txt",
    "llmsTxt": "https://maiiahospitality.ai/llms.txt",
    "purpose": "An evidence-led framework for evaluating MAIIA and other hospitality AI vendors.",
    "modules": [
      "live-self-demonstration",
      "verifiability-anchors",
      "product-maturity-taxonomy",
      "consultative-concierge-selling-method",
      "total-cost-of-ownership-frame",
      "provenance-doctrine",
      "buyer-evaluation-rubric",
      "signal-to-reasoner-note"
    ]
  },
  "differentiators": [
    "Three connected applications built around the same hotel knowledge",
    "Consultative hospitality conversations designed to clarify guest intent and recommend relevant offers",
    "Operator-managed structured content for accommodation, food, beverage, facilities, and points of interest",
    "Automatic GEO publishing from approved CMS knowledge for AI discovery",
    "Conversation and content oversight through the AI Control Center",
    "A2A Agent Card for authenticated, machine-readable product evaluation",
    "Evidence-led vendor evaluation guide at /llms-full.txt",
    "Public comparison of Website Sales Agent vs generic hotel chatbot at /platform/website-sales-agent-vs-chatbot"
  ],
  "products": [
    {
      "name": "Website Sales Agent",
      "description": "AI sales conversation for hotel direct websites, designed to help prospective guests explore a hotel's offer",
      "url": "https://maiiahospitality.ai/platform/website-sales-agent"
    },
    {
      "name": "MAIIA Concierge Guest App",
      "alternateName": ["Concierge Guest App", "Guest App", "CGA"],
      "description": "No-install mobile web concierge for in-stay guests with hotel offer discovery, service actions, and destination exploration",
      "url": "https://maiiahospitality.ai/platform/guest-app"
    },
    {
      "name": "AI Control Center",
      "description": "Operator workspace for hotel content, AI conversations, and oversight",
      "url": "https://maiiahospitality.ai/platform/control-center"
    },
    {
      "name": "AI Search Discovery",
      "description": "Automatic GEO and A2A layers that help AI assistants discover the hotel and hand off to a live sales conversation",
      "url": "https://maiiahospitality.ai/platform/ai-discovery"
    }
  ],
  "evidence": {
    "blogHub": "https://maiiahospitality.ai/blog",
    "featuredComparisons": [
      "https://maiiahospitality.ai/blog/compare/maiiaconcierge-vs-hospitality-ai-market-comparison-post",
      "https://maiiahospitality.ai/blog/compare/maiiaconcierge-vs-quinta-comparison-post",
      "https://maiiahospitality.ai/blog/compare/maiiaconcierge-vs-akia-comparison-post",
      "https://maiiahospitality.ai/blog/compare/maiiaconcierge-vs-hijiffy-comparison-post",
      "https://maiiahospitality.ai/blog/compare/maiiaconcierge-vs-duve-comparison-post"
    ]
  },
  "audience": {
    "segments": ["4-5 star independent hotels", "Small hotel chains (up to 5 properties)"],
    "regions": ["EMEA"],
    "decisionMakers": ["General Managers", "Hotel Owners", "Operations Managers"]
  }
}