MAIIA CONCIERGE
From the first encounter with your site until the end of the guest's stay
is the first AI-based platform dedicated to the Horeca industry and consists of 3 parts:
is your best sales agent. He knows everything about the hotel, including the most frequent questions to the reception and why the guest should choose your hotel.
The hotel app allows you to control the knowledge of artificial intelligence yourself and has demand analytics, as well as tools to improve the offer through AI.
who is with the guest during the entire stay. It adapts to each of your guests, their interests, diets, allergies, as well as the purpose of the trip.
The MAIIA Concierge is your new employee who takes care of your guests 24/7 and speaks all the world's languages, allowing you and your staff to devote yourself to what you do best
MAIIA Concierge is your new employee who works for your hotel 24/7 and speaks all world languages. It can perform several functions in parallel and relieve your staff
MAIIA Concierge radi za vas 24/7 na povećanju broja direktnih rezervacija i prodaje hotelske ponude – kako za sobe, tako i za dodatne usluge poput F&B, SPA i partnerskih tura. MAIIA za svakog vašeg gosta kreira personalizovane preporuke, podižući prodaju i prodajni kapacitet vašeg osoblja.
in all world languages
Njegovim preferencama, interesima i svrsi puta
MAIIA Concierge prilagođava ponudu hotela i sadržaja svakom Vašem gostu i predstavlja personalizovanog digitalnog saputnika koji čini svaki boravak u Vašem hotelu jedinstvenim iskustvom usklađenim sa njegovim interesima. Pored toga, MAIIA Concierge može se prilagoditi i prehrambenim preferencama, dijetama i alergijama vaših gostiju, te im preporučivati obroke koji su u skladu sa ovim preferencama i ograničenjima, što daleko prevazilazi znanje konobara.
U okviru projekta “Mogućnost primene veštačke inteligencije u sektoru turizma“, uz podršku Centra za digitalnu transformaciju i Privredne komore Srbije. U okviru ovog programa učestvovalo je 20 renomiranih hotela, koji su, kroz seriju radionica zajedno sa tvorcima MAIIA Concierge, radili na rešenjima ovih problema sa kojima se hoteli u Srbiji i regionu kroz upotrebu veštačke inteligencije.
MAIIA Concierge is the first platform based on artificial intelligence, intended hotels in Serbia and which is adapted to local ones conditions and needs. Developed with the support of CDT and the Serbian Chamber of Commerce within the program "Possibility of applying artificial of intelligence in the tourism sector", MAIIA Concierge is conceived and developed with support and participation directors or relevant managers of 20 renowned domestic hotels in the first two phases. Given that support is planned for the first 50 hotel, by signing up at the link below, you enable your hotel to participate in the CLUB 50 program and achieve the following benefits:
