Pricing

Modular AI for hotels.
Pay for what you turn on.

No setup fees. No PDF chunking. No conversation limits. No booking commission on your catalogue. Configure your hotel below — every price updates live.

Configure your hotel

Tell us your hotel size — we'll price every option live below.

Band 50–100 — Guest App at €2.50/room/mo (no wellness module).

Configuration A

Website Sales Agent

Your website answers, sells, and qualifies leads 24/7.

€120/mo

Annual billing · VAT/Tax not included

Standard list€150/mo

You save €30/mo · €360/year

75 rooms

  • Website Sales Agent on your domain
  • AI Control Center included
  • All languages — you choose what's enabled
  • Unlimited conversations
  • AI search visibility
  • Email support
Book a demo

Configuration B

Website Sales Agent + Guest App

Website and in-stay sales, powered by one AI brain.

€270/mo

Annual billing · VAT/Tax not included

Standard list€338/mo

You save €68/mo · €810/year

75 rooms

  • Everything in Configuration A
  • MAIIA Guest App (no install — QR / NFC / link)
  • Sells full catalogue + entire destination
  • 0% commission on your own catalogue
  • Anti-hallucination simulation QA
  • Wellness module: off (toggle above)
Book a demo

Configuration D

Group

For chains and small groups (2+ properties), or single hotels over 200 rooms.

Talk to us

Custom pricing · 15% bundle discount on 2+ properties

  • Everything in Configuration C, per property
  • 15% bundle discount on 2+ properties
  • Multi-property dashboard included
  • White-label option
  • Custom SLA + dedicated CSM
  • On-premise content options
Talk to us

What you never pay for

The price on this page is the price on your invoice.

No surprise add-ons after demo.

  • No setup fees
  • No PDF processing fees
  • No per-language fees
  • No chat limits
  • No AI retraining fees
  • No content update fees

À-la-carte modules

Add only what you need.

Modules attach to any configuration. Prices update with your billing cadence above.

A2A protocolPilot free with WSA

€71/mo flat

Bring AI-search visitors directly into your hotel sales flow.

MAIIA Business · Escalate

€24/mo

Route urgent conversations to the right team automatically.

MAIIA Business · Brain

€55/mo

Daily summaries, lead intelligence, and offer suggestions.

Wellness module

+€1/room/mo on Guest App

Add spa and wellness browsing, booking, and payment.

Multi-property bundle

−15% on 2+ properties

Bundle multiple properties under one ownership.

Compare configurations

What's in each configuration

Configurations A and B are starting points — every module is also available à-la-carte. Names are placeholders during launch.

Feature WSA
Config A
WSA + Guest App
Config B
Full Stack
Config C
2+ properties
Group
Channels
Website Sales Agent
AI Control Center
Guest App (no install)
A2A protocol (ChatGPT, Gemini, Perplexity) pilot pilot
AI brain
All languages — hotel chooses
Unlimited conversations
Anti-hallucination simulation QA basic pro pro
Continuous QA after launch
Intelligence layer
MAIIA Business Escalate (routing + alerts) addon addon
MAIIA Business Brain (daily intelligence) addon addon
Lead intelligence + offer suggestions addon addon
Operations
Conversations inbox
WhatsApp / Telegram / Viber routing addon
Multi-property dashboard
Onboarding
Agentic research automation
Content review + approval workflow
Go-live time 3–7 days 5–10 days custom
Support
Email support
Chat support
Priority chat + phone

Destination revenue

Keep your hotel revenue.
Earn beyond the property.

Your own catalogue stays commission-free: rooms, spa, F&B, upgrades, services, and packages. When guests ask for experiences outside the hotel, MAIIA can turn that demand into trusted destination bookings your hotel participates in.

100%

Hotel catalogue

Rooms, spa, F&B, upgrades, services, and packages stay yours.

1

Guest journey

MAIIA recommends, routes, and tracks requests through one guided flow.

No commission on your hotel catalogue. Third-party destination revenue is handled separately with transparent partner terms.

Pilots

Eligible hotels qualify for free module pilots when they buy a configuration — for example, A2A bundled with the Website Sales Agent, or Guest App attached with branded NFC cards. Pilots are sales-approved based on strategic fit. Talk to us about your roadmap →

Pricing FAQ

Common questions, answered.

Hotels in our target segment typically run 500–1500 conversations per month. The cost difference for us across that range is negligible, and we would rather build a product hotels can use freely than meter conversations like a utility. If a hotel ever runs into volumes far above the norm we will reach out — but no surprise overage on your invoice.

The Website Sales Agent is €150/mo up to 150 rooms, then €1/mo for each room above 150. With annual billing, the 20% discount applies to that total. The Guest App scales by band — €100 floor under 50 rooms, then €2.50 (or €3.50 with wellness) per room in the 50–100 range, €2.20 / €3.00 in the 100–150 range, €2.00 / €2.50 in the 150–200 range. Use the calculator above to see your exact total.

Above 200 rooms we move to the Group plan with custom pricing, dedicated onboarding, and a dedicated CSM. Same product, sized for your scale. Talk to us — we'll size it together.

A2A (agent-to-agent) is the protocol that lets ChatGPT, Gemini, and Perplexity hand visitors over to your sales agent on your own domain — without losing the conversation context. It's brand new for the entire industry, and we want our early customers to test it with us. Today, A2A is free as a pilot for any hotel that purchases the Website Sales Agent. Future customers will pay €89/mo flat.

Yes. Every module is à-la-carte and can be added (or removed) on a normal monthly basis. Switch from Brain to Escalate, add the Wellness module mid-season, attach A2A when you're ready to be discoverable in AI search — no replatforming, no re-onboarding.

Two or more properties under one ownership get a 15% bundle discount across the entire stack, plus the Multi-property dashboard included. Larger groups get custom terms and white-label options on the Group plan.

No. All prices on this page are shown ex-VAT, the standard for B2B SaaS. Depending on your billing country, the appropriate VAT will be added to your invoice — Serbia 20% (PDV), Montenegro 21% (PDV), Croatia 25% (PDV), Greece 24% (FPA), Turkey 20% (KDV), EU member states their local rate. VAT-registered businesses inside the EU benefit from reverse-charge where applicable. The calculator has a 'Show with PDV' toggle if you want to see Serbian gross prices.

Move up at any time — we prorate the difference and credit it to your next invoice. Move down at the end of your current billing cycle. If you're on annual billing, downgrades take effect at the end of your annual period, but you keep the 20% discount you already paid for.

No long-term contracts. Cancel any time — monthly accounts end at the close of the current month, annual accounts end at the close of the annual term. Your data and content remain exportable from the Control Center for 60 days after cancellation.

We don't run open-ended free trials because MAIIA needs your content properly approved before it works as advertised — a hollow trial would be hollow proof. Instead, eligible hotels can qualify for free module pilots when they purchase a tier (for example, Guest App or A2A pilot bundled with Website Sales Agent). Pilots are sales-approved on a strategic basis. Talk to us about what makes sense for your property.

We work with destination management organizations, hotel groups, and hospitality consultants under custom partner terms. Talk to us — we will scope a structure that works for your portfolio.

Want us to size your configuration?

Ten-minute call. We will look at your hotel, your destination, and your booking system, and tell you exactly what your monthly price would be — with no obligation.