The MAIIA Ecosystem
Your hotel does not need yet another chatbot.
Your hotel does not need yet another chatbot.
It needs end-to-end AI agent platform that can make hyper-personalized upsells, guide the guests, and be found by and talk to another AI.
Without hallucinations.
Select platform part
Agentic Research
Your AI doesn't just answer — it researches. It continuously builds a knowledge map of your destination: attractions, experiences, events. When a guest asks, the answer is already there.
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No AI hallucinations
MAIIA AI agent can perform QA tests and identify AI knowledge gaps, that would lead to AI hallucinations automatically. MAIIA Agent does this by performing hundreds of tests, mimicking different user personas and their use cases. When completed Agent forms a report, identifying the potential hallucination risks, with advice on how to avoid them.
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Website AI Sales Agent
Your AI sales representative, embedded directly on your website. It recognizes visitor intent, bundles rooms with spa treatments and dining experiences, and guides every conversation toward a direct booking — before the guest ever reaches an OTA.
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Guest App
A mobile-first guest app opened in one tap — no download, no login. Guests can explore events and offers, view menus tailored to dietary needs, discover spa treatments and how to combine them, and browse curated local recommendations. MAIIA adapts to each guest's intent, turning every interaction into a subtle ancillary revenue opportunity.
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AI Control Center
The question isn't "AI or no AI." It's whether it hallucinates — or you control it. Set the knowledge, the strategy, and the tone. Add a seasonal menu and it's live across every app within minutes. See every conversation, every recommendation, every conversion. Not a black box. A glass one.
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Agentic Research
Your AI doesn't just answer — it researches. It continuously builds a knowledge map of your destination: attractions, experiences, events. When a guest asks, the answer is already there.
Learn moreNo AI hallucinations
MAIIA AI agent can perform QA tests and identify AI knowledge gaps, that would lead to AI hallucinations automatically. MAIIA Agent does this by performing hundreds of tests, mimicking different user personas and their use cases. When completed Agent forms a report, identifying the potential hallucination risks, with advice on how to avoid them.
Learn moreWebsite AI Sales Agent
Your AI sales representative, embedded directly on your website. It recognizes visitor intent, bundles rooms with spa treatments and dining experiences, and guides every conversation toward a direct booking — before the guest ever reaches an OTA.
Learn moreGuest App
A mobile-first guest app opened in one tap — no download, no login. Guests can explore events and offers, view menus tailored to dietary needs, discover spa treatments and how to combine them, and browse curated local recommendations. MAIIA adapts to each guest's intent, turning every interaction into a subtle ancillary revenue opportunity.
Learn more